Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are all purchases final sale?
All sales are made final. But should there be issues (wrong fit etc.) Do reach out to us at Deon@draftlinesg.com.
Do note it is a case by case basis.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but it will be an average of 3-5 days
How do I know if a part is compatible with my bike?
If you're unsure, feel free to contact our team with your bike’s make and model—we're happy to help confirm fitment.
Do you offer support after the sale?
Definitely. We’re here for any follow-up questions, tech support, or service advice—before or after your purchase. Feel free to contact us at deon@draftlinesg.com